FAQ

At BEAUTY & BELOW, we strive to provide our customers with the best online shopping experience possible. Here are some frequently asked questions:
PRODUCTS, SHIPPING & DELIVERY
Where are your products from, are they clean?
Trusted sponsors donate our products, all items are thoroughly cleaned and steamed before delivery.
How long does it take to receive my order?
We process and ship orders within 2 business days. Standard shipping takes 3-5 business days. You can also choose expedited shipping at checkout for an additional cost.
EASY RETURNS
What is your return policy?
We offer free returns within 30 days of purchase. Items must be unworn and in their original packaging. To initiate a return, please contact our customer service.
TRACKING YOUR ORDER
How can I track my order?
Once your order has shipped, we will send you a tracking number via email. You can use this number to track your order on our website or the carrier's website.
100% SECURE ORDERING
Is it safe to order from your website?
Yes, we use industry-standard encryption to protect your personal and payment information. Your data is safe with us.
PRIVACY POLICY
What is your privacy policy?
We respect your privacy and do not share your personal information with third parties.